Metrics tracking the effectiveness of your Workday Home Page

Home page click-through - are users engaging with priority tiles?

Time to task completion - are users finding key functions faster?

Mobile engagement rate - is it working well on mobile?

Inbox clearance time - are tasks getting done faster?

Tile usage analytics - are the right worklets in the right place?

User satisfaction survey - do employees find the new layout useful?

Help desk tickets - are users confused or stuck less often?

The metrics outlined above are straightforward, common-sense indicators that can help you assess the effectiveness of your Workday home page, demonstrate realized value from your Workday investment, and pinpoint opportunities for ongoing improvement. Generating reports on these metrics is the easy part…. the real challenge is embedding them into the functional design of your Workday platform from the start.

So how do you make that happen?

Whether you're just beginning your Workday implementation or several years into it, it's essential to include an Epic specifically focused on Metrics and Reporting. Within that Epic, each metric should have a clearly defined User Story that identifies the data requirements, outlines how success is measured, who the key stakeholders are, and how the metric connects to business value. This approach empowers your teams to build with the end in mind by accounting for the specific worktags, data sources, and transactional details that matter. When you create a clear bridge from requirement to reality, execution becomes as simple as taking the next step.

Contact us for templates to get you moving quickly.